Generosity Big Brothers Big Sisters Independence | Academic Program Coordinator (College Bigs)

Big Brothers Big Sisters Independence Region

Position: School Program Coordinator (College Bigs)

Location: Philadelphia, Pennsylvania

Employment status: full-time, non-exempt

Reports to: team leader, school mentoring

Effective date: November 4, 2021

Salary: $ 36K-40K

JOIN A FORWARD-LOOKING AGENCY THAT SEEKS TO ENSURE THAT ALL YOUNG PEOPLE REALIZE ITS FULL POTENTIAL. Big Brothers Big Sisters Independence (BBBSI) is the state’s largest BBBS agency and the country’s fourth largest. Our mission is to create and sustain one-on-one mentoring relationships that ignite the power and promise of youth, while working collaboratively to strengthen the quality of the mentoring field and bridge the mentoring gap.


BBBSI is looking for a Full-Time Academic Program Coordinator for the College Bigs program. This position supports one-on-one mentoring relationships between “tall” and “small” university students through program coordination and matchmaking support located at three to four local school and college sites. This position will work with the school recruiter and college student councils, and develop and facilitate monthly matchmaking activities for university matches. Some evening / weekend work may be required with the majority of the time spent during traditional working hours. This position requires face-to-face work at schools in Philadelphia and potentially Southern New Jersey.


Child safety and twinning support

  1. Provide matchmaking support in schools and colleges to ensure child safety, positive impacts for youth, constructive and fulfilling relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.
  2. Meet or exceed objectives in the following areas: number of customers surveyed, number of connections made, correspondence assistance compliance, quality of correspondence assistance, connection close rate, average duration of correspondence, investigations completed and customer satisfaction.
  3. Effectively use the online database system to document and review all details and conversations of the child / mentor match.

Partnership development

  1. Build relationships with schools through coordination with teachers, principals and counselors. Act as a liaison with site-based contacts to ensure effective program implementation and coordination of any site-specific needs.

Small recruitment, interviews and matchmaking

  1. With the help of school liaison officers, register young people with the appropriate papers and carry out evaluations / updates of volunteers and young people according to the training.
  2. Work with the college and enrollment teams to make matches based on assessments and recommendations from the admissions process.

Program facilitation

  1. Facilitate monthly matchmaking activities for mentors and mentees, offering impactful activities to enhance matchmaking relationships and develop strong partnerships on the school site.
  2. Effectively plan and implement logistics and program activities.
  3. Provide friendly, accessible customer service and represent the agency and the agency’s mission in a professional and positive manner.


Academic requirements: Bachelor’s degree (OR an associate’s degree and a minimum of 4 years of relevant experience OR no diploma, but a minimum of 8 years of relevant experience OR within six months of obtaining the bachelor’s degree).

PROFESSIONAL EXPERIENCE: Experience working with youth populations and with socio-economically diverse populations is required. Fluency in Spanish is a plus. Must have the ability to effectively use BBBSI’s internal database systems for tracking and recording information.

Additional requirements: Daily access to a car, a valid driver’s license, with the minimum auto insurance required by the state is preferred for travel to schools.


Must be self-sufficient with strong organizational, communication and customer service skills; have the ability to interact with others and have good relationships with others, and possess the ability to work independently. Must be flexible; have a positive and dynamic attitude; and have a strong desire to work in an industry that focuses on helping others. Our best employees 1) set the bar high 2) are intentional and thoughtful about their choices 3) collaborate as a means of finding community solutions 4) are positive, dynamic and solution-oriented 5) embrace diversity, fairness and l inclusion, and 6) are responsible and do.


The characteristics of the work environment described here are representative of those an employee encounters when performing work in an office environment and include the essential functions of that job. Reasonable accommodations can be made to enable people with disabilities to perform essential functions.

The noise level in the working environment is generally moderate.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable people with disabilities to perform essential functions. The ability to work independently; staying sedentary for long periods of time (6+ hours per day); lift 10-15lbs; push, pull, bend at the knees, as required for normal operations.


If you are interested, please apply with CV and cover letter.

Note: Only applicants deemed viable for this opportunity will be contacted. No phone calls please.


Educators, social workers, youth workers and recent graduates who are passionate about working with youth and eager to work for a strong mission-oriented organization should apply. At BBBSI, we serve more than 2,400 children each year in Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and in Burlington, Camden and Gloucester counties in New Jersey.

Our aspiration is to develop an organization that reflects our constituent base. BBBSI promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBSI is an equal opportunities employer and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status, first and second immigrants second generation and people from low-income families, or any other factor protected by law.

** This position requires in-person work in schools. Office work is currently remote. However, the agency is in phase 1 of returning to work at the office on a voluntary basis. As we see changes in the requirements of our partners that will ensure the safety of their staff, students and the communities served, the agency is required to request proof of vaccination for this role. In the event that the agency decides to require vaccinations for all staff and return to full office operation, staff will be given at least two (2) weeks notice. **

About Us

Big Brothers Big Sisters Independence Region is a donor-supported organization that enriches, encourages and empowers children to reach their highest potential through secure, one-on-one mentoring relationships.

Our mission

The mission of the Big Brothers Big Sisters Independence Region is to provide children facing adversity with strong and lasting, professionally supported, one-on-one mentoring relationships that change their lives for the better, forever.

By partnering with parents / guardians, volunteers and other community members, we are responsible for the achievement of every child in our program:

o Higher aspirations, greater trust and better relationships

o Avoid risky behavior

o Educational success

Our vision is that all children succeed in life!

National research has shown that positive relationships between young and old have a direct and measurable impact on children’s lives. By participating in our programs, Little Brothers and Sisters are:

o More confident in their academic results

o Able to get along better with his family

o 46% less likely to start using illegal drugs

o 27% less likely to start consuming alcohol

o 52% less likely to miss school

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